Refund policy

We want you to love what you wear and feel good about your purchase. If something isn’t right, we’ll do our best to make it better.

🧵 Returns & Exchanges:

  • We accept returns for store credit or exchange within 14 days of delivery.
  • Items must be unworn, unwashed, and in original condition.
  • Send us an email with a brief explanation and photos to: nectarofloveshop@gmail.com
  • Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

Non-Returnable Items:

  • Sale or discounted items
  • Gift cards

💔 Faulty or Damaged Items:

If your order arrives faulty or damaged, please email us within 7 days at nectarofloveshop@gmail.com with a photo and your order number, we’ll sort it out with love and care.